Contact Us
We'd love to hear from you.
Whether you have a question about one of our courses, need assistance with your purchase, or would like to know more about The Psych Pause Hub, we're here to help.
Email Support
Due to our clinical commitments and course development schedule, we offer email support only.
Please send your enquiry to:
We aim to respond within 2–3 business days. During course launches or busy periods, response times may be slightly longer, and we appreciate your patience.
Before You Contact Us
You may find the answer you're looking for in our Frequently Asked Questions, including information about:
Course access
Payments and purchases
Refund policy
Technical support
Course suitability
Please Note
The Psych Pause Hub provides educational resources designed to support psychological learning and personal growth. We are unable to provide individual psychological advice, therapy, crisis support, or respond to personal clinical questions via email.
If you are experiencing significant emotional distress or require personalised mental health support, we encourage you to contact your GP, an appropriately qualified mental health professional, or your local emergency or crisis services.
Thank you for being part of The Psych Pause Hub. We look forward to supporting your learning journey.